Posted by Allpoint on
Sep 06, 2013
Has your restaurant received poor reviews lately?
Do your sales decline when you’re gone?
What if you could have a better picture of what’s really going on?
Have you ever tried a mystery shopping service?
If you’re experiencing in-house issues with your restaurant, Allpoint’s Secret Shopper services is designed to get your business back on track.
It all starts with a great business plan.
Hire the best of the best and conduct precise training with top-notch material.
With high expectations, you look ahead to excellent service - along with excellent food.
But, what really happens when guests visit your establishment thereafter?
That’s where Allpoint comes in.
What provides a broad picture of guest satisfaction?
Mystery shopping goes further. Our Secret Shopper program produces an unbiased, objective, “True Guest Experience” of your business at a deeper level.
Giving you the valuable feedback you need to fix the problem.
How do we evaluate your restaurant?
Let’s take a five page detailed shopper report and summarize in 5 bullet points.
Getting to the core of the matter, professionally and honestly.
Our restaurant professionals and operators are going to produce the most accurate results, as they see the operations through the same set of eyes.
Seeing it undercover from start to finish.
What are the benefits of a Shopper Program?
Our program is designed to find the problem and help you implement the solution.
For every guest complaint, there are 26 other unhappy guest who have remained silent. - Lee Resource
96% of unhappy guests don’t complain. However, 91% leave and never come back. - 1st Financial Training Services
To ensure the success of your restaurant, contact Allpoint today.